Creating a Business with Your Business Phone System

By | February 6, 2012

Many businesses exist largely through their communications systems. The new phone systems add a lot of dimensions, possibilities and options for new business. There’s also been a big change in business phone systems based on design improvements, too. The new systems are far more flexible and much more adaptable to the needs of individual businesses.

That’s good news for the many modern businesses which don’t operate in the conventional sense of an office and similar infrastructure. These businesses are literally based on their communications networks. The operate online, they do ecommerce through business apps and they even do their service provision on the phone, to a very large extent.

If you’re thinking that these businesses are sounding like call centres, you’re partly right, but not entirely. Remote service provision, particularly outsourcing services, consultancy, tech support and other information based services is a lot more cost efficient on the phone or through phone line based communications. The services and sales options of these business systems need to be all-purpose and easily tailored to different requirements.

These businesses are literally created by communications, in many ways. The new telephone systems are actually designed to work better with them than the clunky old pre-server-based systems, which were too inflexible and limited in their range of functions. The fact is that new phone systems have to work closely with information systems, data bases and apps, so they need to be extremely flexible and easy to use.

Specifications and Options – The New Best Practice in Phone Systems

The average business system is based to a large extent on its capacity to handle information.

A typical business system handles:

  • Data
  • Phone calls
  • Ecommerce
  • Demands for services and support
  • Consultancy work
  • Projects
  • App-based transactions
  • File sharing
  • Multimedia
  • Accounts
  • Reports
  • Inventory
  • Training
  • Remote operations
  • Outsourcing
  • Client relations management
  • Contract management

The type and form of these services varies a lot, and so do the information loads, but the fact is that even the most basic home-based business runs a lot of its work directly off its phone system.

If you’re a phone system supplier, best practice is to create a simple, straightforward phone system which can provide options and scalable features across the board to your clients. You provide the system and tech support and the client can configure their systems as they wish. The new phone systems aren’t complex- All they need are a phone server and core software to set up a whole phone and online network, easily and quickly.

That approach has been a goldmine option for startup businesses. This isn’t only good system design, it’s good business design, as well. Using only basic business systems and the new phone systems as a plugin, the new businesses can do any type of business. The key requirement for many new businesses, in fact, is all about cost-effective communications. If you can set up a business catering to multiple clients across multiple revenue streams using one system, you’re saving money before you even start doing business.

If you’re starting a business and looking at your phone system options, check out the new systems. Your computer support will be able to tell you how to set up your business system and your phone supplier will set up the rest. Expect to be pleasantly surprised.

About the Guest Post Author: Tom Mallet is an Australian freelance writer and journalist. He writes extensively in Australia, Canada, Europe, and the US. He’s published more than 500 articles about various topics.