Recover Entourage Database from “An error occurred while trying to Rebuild your Database” Error

By | September 27, 2011

Entourage is the personal information manager and e-mail client for Mac systems by Microsoft. Entourage uses RGE file to store user data it is also known as entourage database. As any other application entourage some times behaves unexpectedly and you become unable to perform desired action. In these situations you need to rebuild the entourage database.

Some of the situations that may lead you to rebuild the entourage database are given below:

1. You are facing problems on launching Entourage application or opening, storing any item in Entourage.

2. You are unable to deleted any item.

3. You have been asked to reclaim disk space.

If you are facing any of the above issue you should rebuild entourage database for step by step procedure of rebuilding entourage database refer:

On the successful completion of the steps mentioned on the given link your problem gets resolved. But in some cases you may not get the desired results and while rebuilding the entourage database you may encounter following error

“An error occurred while trying to rebuild your database”

The occurrence of this error may be due to one or more of the below reasons:

  • Your database gets damaged at deeper level and it can not be rebuilt by using the built-in Database Utility of Entourage.
  • You do not have enough space on your hard drive.

If you encounter this situation and becomes unable to rebuild database you need to use third party entourage repair tool to rebuild entourage database. The third party tool repairs entourage RGE file and the resulting RGE file can be imported in Entourage using Import function from File menu of Entourage

It is also found that users who have recently imported their Identity into Entourage 2008 are unable to rebuilt. For these users it is suggested to move data manually to a new Identity in Entourage. Refer the link for step by step process


Author Bio: This guest post is written by Stephen Lembert. He is a data recovery expert and working on Entourage repair, Lotus Notes Recovery and OST to PST conversion softwares since 4 years.

One thought on “Recover Entourage Database from “An error occurred while trying to Rebuild your Database” Error

  1. William

    Great Post, very informative. This article really helped my recover my Entourage data.

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